Make purchases, withdraw funds via ATM, and earn rewards — all with one convenient card.

  • Free Visa® debit card accepted around the globe and online
  • Earn rewards just for using your debit card
  • Use your debit card to qualify for rewards with Kasasa Cash® checking account
  • Fast, free, and easy
  • Safer than carrying cash
  • More convenient and safer than checks
  • Eliminate cost of purchasing checks
  • 24/7 access to funds via ATMs
  • Easily withdraw funds from ATMs

How do I report a lost or stolen debit card?

To report your BTH Bank debit card as lost or stolen, please contact your local banking center or at (800) 947-0142. If after hours, contact (800) 472-3272.

What should I do if my debit card PIN (Personal Identification Number) isn't working?

Call (800) 992-3808 to reset your PIN, or contact BTH Bank by calling your local banking center or (800) 947-0142 or visit one of our banking locations.

How do I set up alerts to track my debit card and account activity?

BTH Bank offers a variety of alert options that deliver important information such as your available balance, when a direct deposit is posted, when a debit card payment over a certain dollar amount occurs and much more. You can setup alerts through the CardValet® app or online banking.

Protect and Manage Your Account with CardValet®

CardValet lets you:

  • Turn your debit card on and off
  • Establish transaction controls for dollar amount limits, merchant categories and geographic locations
  • Receive alerts when your debit card is used, approved or exceeds the transaction controls set by you
  • Stay informed of potential fraud with alerts on attempted, declined transactions
  • Get real-time balances for your accounts

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